Privacy Policy

We collect information you provide directly to us, such as your name, email address, phone number, shipping address and order details when you create an account, place an order or contact us.

We also automatically collect limited technical information, such as device type, browser and usage patterns, to help us improve your experience. We never store your full payment card details; these are handled by our secure payment partner.

We use the information we collect to:

• Process, fulfil and deliver your orders.
• Communicate order updates, respond to enquiries and provide support.
• Improve our products, website and overall customer experience.
• Send you offers and updates, only where you have opted in.

We use cookies and similar technologies to keep you signed in, remember your cart and preferences, and understand how the site is used. You can control or disable cookies through your browser settings, though some features may not work as intended without them.

We do not sell your personal information. We share data only with trusted service providers who help us operate, such as payment gateways, shipping partners and analytics tools, and only to the extent necessary to provide our services.

We may also disclose information where required by law or to protect our rights and the safety of our customers.

We use industry-standard security measures, including encryption and access controls, to protect your information. While no method of transmission over the internet is completely secure, we continually work to safeguard your data against unauthorised access.

You have the right to access, correct or delete your personal information, and to withdraw consent for marketing communications at any time. To exercise these rights, please contact us using the details below and we will respond within a reasonable timeframe.

Our website and products are intended for adults. We do not knowingly collect personal information from children under the age of 18. If you believe a child has provided us with personal data, please contact us so we can remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised “Last updated” date.

If you have any questions about this Privacy Policy or how we handle your data, contact us at info@arkmantra.com or +91 90544 24878. Our registered location is Ahmedabad, Gujarat, India.